I have not received a confirmation emailUpdated a year ago

There can be several reasons why you have not received your confirmation email, however we kindly request you to please check your spam folder. The email might have been marked as spam by your email provider. If the confirmation email cannot be found in your spam folder, please contact our help center chat or email with the full name, address, and email address you used to place your order. 

They can further investigate whether something might have gone wrong in the order process and assist you further.