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User Manual

Size Guide

Frequently Asked Questions

LEUPP

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 1.5em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 500; font-stretch: inherit; font-size: 15px; line-height: inherit; font-family: Montserrat, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(76, 76, 76); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">There&apos;s an additional <span id="isPasted" style="color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#x20B1;200 ($4)&#xA0;</span>fee for engraving.</p><p style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 500; font-stretch: inherit; font-size: 15px; line-height: inherit; font-family: Montserrat, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(76, 76, 76); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The shipping time of an engraved order is the same as an order w/o one. We use high speed, precision fiber laser which allows us to incorporate this service within the 24-hour processing time.</p>

There's an additional ₱200 ($4) fee for engraving. The shipping time of an engraved order is the same as an order w/o one. We use high speed, precision fiber laser which allows us to incorporate this service within the 24-hour processing time.

How much does Engraving cost? How long does it take?

Personalized Engraving

How do I track my order?

How can I cancel my order?

Why was my order rejected?

I have not received a confirmation email

Why does my tracking information say "not found"?

My Order

What payment methods do you accept?

Payments

How can I add an engraving on my watch?

Is there a character limit for engraving?

Can you do a customized engraving?

Do you have Gift Wrapping?

Can a gift card be used more than once?

Can more than one gift card be used towards a purchase?

Can a gift card be used to pay for shipping?

Gifting & Gift Cards

I would like to return my order because it's damaged upon arrival or incomplete

Return & Exchange

How do I use a discount code?

My discount code doesn't work

Do you have any active discount codes?

Discounts & Codes

Is there a User Manual?

My new watch isn't working. Help!

Do your products have warranty?

Which watches are for women?

Which watches are for men?

How should I care for my watch?

Are LEUPP watches waterproof?

What kind of movement do your watches use?

Other Information

Will I get shipping status notifications?

How many days is shipping?

Do you have Same Day Delivery?

My tracking has not been updated recently, it appears my parcel is stuck

Shipping

How much does Engraving cost? How long does it take?Updated a year ago