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User Manual

Size Guide

Frequently Asked Questions

LEUPP

<p id="isPasted">Yup! You will be notified via email and a tracking number will be provided to you once your order has been sent out for shipping. You will also receive an SMS notification from the shipping carrier on the day of delivery.</p>

Yup! You will be notified via email and a tracking number will be provided to you once your order has been sent out for shipping. You will also receive an SMS notification from the shipping carrier on the day of delivery.

Will I get shipping status notifications?

Shipping

How do I track my order?

How can I cancel my order?

Why was my order rejected?

I have not received a confirmation email

Why does my tracking information say "not found"?

My Order

What payment methods do you accept?

Payments

How can I add an engraving on my watch?

How much does Engraving cost? How long does it take?

Is there a character limit for engraving?

Can you do a customized engraving?

Personalized Engraving

Do you have Gift Wrapping?

Can a gift card be used more than once?

Can more than one gift card be used towards a purchase?

Can a gift card be used to pay for shipping?

Gifting & Gift Cards

I would like to return my order because it's damaged upon arrival or incomplete

Return & Exchange

How do I use a discount code?

My discount code doesn't work

Do you have any active discount codes?

Discounts & Codes

Is there a User Manual?

My new watch isn't working. Help!

Do your products have warranty?

Which watches are for women?

Which watches are for men?

How should I care for my watch?

Are LEUPP watches waterproof?

What kind of movement do your watches use?

Other Information

How many days is shipping?

Do you have Same Day Delivery?

My tracking has not been updated recently, it appears my parcel is stuck

Will I get shipping status notifications?Updated a year ago