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User Manual

Size Guide

Frequently Asked Questions

LEUPP

We are unable to do same day delivery, however we can do next (business) day delivery for domestic PH orders! Hurray! And yes, this includes orders with engraving and gift-wrapping too&#x1F609;. Just Select &apos;Express Shipping&apos; at checkout and your order will be delivered on the next business day. IMPORTANT<ul><li>Express Shipping is available for Metro Manila, Antipolo, Bulacan, Cavite, Laguna and Rizal only.</li><li>Remember that deliveries are in business days only, excluding holidays. Orders placed on Friday will be delivered on Monday.</li><li>The Cut-off time is 4pm. Orders placed after 4pm will be delivered in two (2) business days.</li></ul> Next Day Shipping Rates<ul><li>Metro Manila | &#x20B1;250</li><li>Antipolo, Bulacan, Cavite, Laguna &amp; Rizal | &#x20B1;300</li></ul>

We are unable to do same day delivery, however we can do next (business) day delivery for domestic PH orders! Hurray! And yes, this includes orders with engraving and gift-wrapping too😉. Just Select 'Express Shipping' at checkout and your order will

Do you have Same Day Delivery?

Shipping

How do I track my order?

How can I cancel my order?

Why was my order rejected?

I have not received a confirmation email

Why does my tracking information say "not found"?

My Order

What payment methods do you accept?

Payments

How can I add an engraving on my watch?

How much does Engraving cost? How long does it take?

Is there a character limit for engraving?

Can you do a customized engraving?

Personalized Engraving

Do you have Gift Wrapping?

Can a gift card be used more than once?

Can more than one gift card be used towards a purchase?

Can a gift card be used to pay for shipping?

Gifting & Gift Cards

I would like to return my order because it's damaged upon arrival or incomplete

Return & Exchange

How do I use a discount code?

My discount code doesn't work

Do you have any active discount codes?

Discounts & Codes

Is there a User Manual?

My new watch isn't working. Help!

Do your products have warranty?

Which watches are for women?

Which watches are for men?

How should I care for my watch?

Are LEUPP watches waterproof?

What kind of movement do your watches use?

Other Information

Will I get shipping status notifications?

How many days is shipping?

My tracking has not been updated recently, it appears my parcel is stuck

Do you have Same Day Delivery?Updated a year ago